Privacy Policy

Renus Art Pvt. Ltd.

At Renus Art Pvt. Ltd., your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, interact with us, or purchase our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, contact number, email address, shipping and billing address.

  • Order Information: Product details, payment method, and transaction history.

  • Communication Data: Queries, feedback, or messages shared with us through WhatsApp, Instagram, Facebook, or website forms.

  • Technical Data: IP address, browser type, device details, and website usage statistics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders efficiently.

  • Provide customer support and respond to your queries.

  • Share updates on new products, offers, and promotions (via WhatsApp, SMS, or email, if you opt in).

  • Improve our website, services, and user experience.

  • Detect and prevent fraudulent or unauthorized activities.

3. Sharing of Data

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted service providers such as courier partners, payment gateways, or IT support teams — and solely for the purpose of fulfilling your orders or service requests.

4. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, misuse, loss, or disclosure. While we strive to protect your information, please note that no method of online transmission is completely secure.

5. Cookies

Our website may use cookies to:

  • Enhance your browsing experience.

  • Analyze traffic and website performance.

  • Provide personalized recommendations and content.

You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving promotional communications at any time.

  • Contact us directly with any privacy-related concerns.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, along with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:

📞 +91 8237706509
🏢 Renus Art Pvt. Ltd.